
We provide mediation for property investors and property entrepreneurs in certain sectors
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Starting a property business can be overwhelming and it can be expensive to set up.
Property Managers and Estate / Letting Agents are required by law to be registered with the Property Redress Scheme or The Property Ombudsman, but PIMS is the very first organisation to offer a business to business mediation service for property professionals working solely in Rent-to-Rents, Deal Sourcing and Joint Ventures.
Once you are a member of PIMS you will be enrolled in our redress scheme which provides full mediation services as well as template contracts you can tweak and use for your Rent-to-Rent, Deal Sourcing and property Joint Venture businesses where applicable and appropriate.
All of our contracts are reviewed and updated regularly. This means you can concentrate on running your business knowing you have the support of our trained team of investigators, mediators and adjudicators, all overseen by our legal teams
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If you are a member of PIMS and only doing Rent-to-Rents, Deal Sourcing and/or Joint Ventures, you DO NOT also need to be a member of PRS or TPO. This has been confirmed by legal authorities and Trading Standards.
You WILL NOT be required to pay any extra or hidden fees should you require Mediation or Adjudication from our team AND we will cover three of your businesses within your membership, meaning if you have one company for deal sourcing, another for rent-to-rents and another for property joint ventures, all of your companies can be covered in one membership.
All PIMS members can instil confidence and build trust with investors and landlords by displaying the PIMS logo on their own website.
Sign up to PIMS now and let us support you

Provide redress to businesses which find themselves in situations that could be remedied by way of resolution rather than having to go straight to the Small Claims or County Court;
Investigate, in the first instance, matters in dispute between two parties with a view to providing mediation – our “Investigation Service”;
Resolve disputes by way of providing an impartial mediation service which carefully and impartially considers the evidence provided during the investigation process and whose purpose is to reach a solution agreeable to all parties – our “Mediation Service”;
Provide impartial adjudication to unresolved disputes where mediation has failed (or not taken place through lack of engagement by one party) and to provide, after careful and impartial consideration of all available evidence, a decision with which both parties should comply – our “Adjudication Service”;
Ensure that all investigations, mediations and adjudications are fair and reasonable;
Actively assist and support members who are operating businesses in the three sectors covered by PIMS by providing best practice support;
Help to improve standards in these sectors of the property industry.